AI + Humans. Integrated. Accountable.
End-to-End Load Management Services
We manage every load from from Rate Confirmation signed to POD collected for you so your freight brokerage can grow without growing headcount.
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+25%
cost reduction
Pay for outcomes, not headcount. Scale your operations without scaling overhead.
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+1h
per load
Dispatching drivers, check-ins, tracking, delivery confirmation, POD collection. All handled for you.
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10x
faster issue detection
AI catches issues instantly and escalates to our team before they become problems.
AI and Expert Humans = The Best of Both Worlds
Not just software. Not just people. A fully managed service that runs
in your systems and takes complete accountability for every load.
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AI automates the routine tasks
Check Tracking
Assess Risk
Capture ETAs
Respond to drivers questions
Collect PODs
Confirm Pickup/Delivery
Identify and Escalate Issues
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Brandon
Age 28, Lives in Bogotá, Colombia
Spent the last few years deep in the logistics world, including three as an account manager for a major U.S. brokerage. He’s the guy who can keep customers calm, carriers happy, and chaos under control without breaking a sweat.
When he’s off the clock, he’s probably glued to a soccer match, celebrating or suffering depending on however Real Madrid decides to play that day.
When he’s off the clock, he’s probably glued to a soccer match, celebrating or suffering depending on however Real Madrid decides to play that day.
A real Hero from our team, not a stock or AI image.
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Santiago
Age 28, Lives in Bogotá, Colombia
Operations coordinator with three years in freight brokerage, known for smoothing out processes, saving teams hours, and stopping delays before they turn into disasters. If there’s a mess, he’s the first to make it clean.
Powered by tactical problem-solving and soccer in equal measure, he never misses a match, and never misses a chance to cheer on Atlético Nacional.
Powered by tactical problem-solving and soccer in equal measure, he never misses a match, and never misses a chance to cheer on Atlético Nacional.
A real Hero from our team, not a stock or AI image.
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Angie
Age 26, Lives in Bogotá, Colombia
Started in global freight and 4PL ops, where she’s launched new accounts, untangled messy workflows, and kept cargo moving like she’s got the cheat codes. Three years in, she’s the quiet force you call when you need something fixed, fast.
When she’s not working, she’s usually volunteering somewhere new or chasing her next dive, pretty much any plan that gets her back in the water.
When she’s not working, she’s usually volunteering somewhere new or chasing her next dive, pretty much any plan that gets her back in the water.
A real Hero from our team, not a stock or AI image.
Meet our HEROES
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Humans-in-the-loop provide reliability and accountability
AI is incredible but cannot fully replace humans in complex workflows.
Our 24/7 team of freight experts deals with any issues and escalations on your behalf following your SOPs.
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Work in the systems you are already used to
We integrate to your current TMS, email, VoIP and any other systems in a seamless manner.
You don't have to learn how to use a new platform, train your team and convince them to use another AI tool. Instead, work gets done behind the scenes and you get updated in the systems you already use.
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Up and Running in 2 Weeks. Guaranteed.
From kickoff to your first managed load. No long onboarding, no endless training.
Up and Running in 2 Weeks.
From kickoff meeting to your first managed load. No long onboarding, no endless training.
Questions? Email us at hello@freighthero.ai.
